Terms of Service

Terms of Service for Tower 28 Beauty

Effective Date: June 2026

This agreement governs all visits, account creation, and product purchases on www.towerglows.xyz.

1. Consent to Terms

Accessing our website, creating an account, or completing checkout confirms you acknowledge and accept all rules listed here, plus our supplementary legal policies (Returns, Shipping, Privacy). We revise terms occasionally, with updates posted on-site. Your ongoing store use counts as agreement to revised rules.

2. Customer Eligibility

All customers placing orders must reach the age of majority (18 years old). Minors may only shop with legal guardian approval. You promise all submitted personal, payment, and address details are accurate. We hold authority to reject transactions, cancel pending orders, or lock accounts for fraudulent or false information submissions.

3. Payment & Pricing

All listed product prices are retail prices only. Additional charges including shipping cost, sales tax, and cross-border customs fees will be displayed during checkout before payment confirmation. If system errors create incorrect pricing, we will either refund fully or confirm the correct cost with you before shipment. Discount codes and promotions have fixed expiration and cannot stack unless labeled otherwise. We accept encrypted payments via credit card, PayPal, Shop Pay and other regional gateways.

4. Order Fulfillment

An automated confirmation email does not guarantee order approval. We may cancel orders due to out-of-stock inventory, security risks, or regulatory restrictions. Once dispatched, delivery timelines are estimates only; carrier delays, customs holds, or natural disasters are outside our responsibility.

5. Account Management

You maintain full responsibility for safeguarding your account password. Any activity placed under your login is your sole liability. Sharing accounts, scraping site data, automated bot traffic, or fake order submission are prohibited and will result in account termination.

6. Product Usage & Responsibility

All skincare, makeup, and cosmetic goods are designed for external cosmetic use only. We do not claim medical healing effects. Skin sensitivity testing is recommended before full facial application. We will not compensate for irritation resulting from improper personal use.

7. Return & Exchange Standards

Return eligibility is controlled by our separate Return & Refund Policy. Unopened, sealed items can be returned within 30 days after delivery. Opened beauty goods, clearance final sale products, and free gift items are non-returnable due to hygiene and promotion rules.

8. Copyright & Brand Ownership

All content displayed on our website, including product photography, copywriting, logo artwork, and graphic design, is intellectual property of Tower 28 Beauty. Reproducing, editing, or reselling our brand assets without written permission violates copyright regulations.

9. Dispute & Support

For order, policy, or product inquiries, contact support@towerglows.xyz. Any conflicts between buyer and store will first undergo direct email negotiation before formal legal proceedings. This contract is governed by United States consumer protection law.